Corporate Headquarters
3525 Whitehall Park Drive, Suite 400, Charlotte, North Carolina 28273
Phone: (704) 594-3800
REACH Vehicle Maintenance and Repair Exchange
REACH Vehicle Maintenance and Repair Exchange
One place to manage all your maintenance and repair assistance requests.
We understand the critical importance of keeping your chassis on the road. That’s why we use REACH, an SAAS-based maintenance exchange, to manage our Road Service events. If you are a frequent user of DCLI Road Service, REACH might be right for your business.
REACH streamlines processes, eliminates inefficiencies, and takes your process maturity to new heights. Embracing an automation-first approach, REACH ensures your fleet operations run seamlessly resulting in significant downtime reduction. With its highly functional web and mobile applications, REACH offers a convenient one-stop destination for real-time updates and chat features, keeping everyone informed about ongoing service events. Receive instant updates on service requests and track technicians en-route. Drivers can initiate service events from the app, ultimately reducing downtime and enhancing on-road safety.
With the REACH App, you get:
-
Real-time Service Event Updates
Say goodbye to waiting for service event updates to be pushed to you. With the REACH App, you’re in control. Get real-time updates whenever and wherever you want, all at the touch of a button.
-
Driver Empowerment
Keep your drivers informed and empowered with our driver-focused app. Live technician tracking ensures your drivers are always in the know, optimizing their efficiency and productivity.
-
Streamlined Inspections
Ditch the paperwork and redundant data entry. The REACH App enables your drivers to conduct pre and post-trip inspections right in the field, saving time and increasing accuracy.
-
Emergency and Planned Service Requests
Whether it’s an emergency or a planned service request, the REACH App is equipped to handle it all. Rest assured, nothing will slip through the cracks.
To learn more about REACH and how it can work for your business, visit the REACH website.