Corporate Headquarters
3525 Whitehall Park Drive, Suite 400, Charlotte, North Carolina 28273
Phone: (704) 594-3800
A version of this essay, written by our Senior Manager of Safety, Compliance, and Regulatory Affairs, Kenneth Kern, was originally published in the Commercial Vehicle Safety Alliance’s Guardian Magazine.
As the largest provider or marine, domestic, and specialty chassis equipment to the U.S. intermodal industry, our focus on safety is one of the key factors driving the continual enhancements we have made in our fleet. We have invested more than $2 billion to upgrade our equipment since our founding – $1 billion of that in the past two years alone. These dollars have been invested in a variety of safety-enhancing initiatives: from purchasing brand-new, reliable chassis to converting equipment from bias-ply tires to radials that enhance performance and reduce failures to replacing incandescent lights with LEDs for better chassis visibility when they’re on the road. These investments have delivered real, measurable improvements that make our chassis safer for our motor carrier customers and for the motoring public we are sharing the road with.
We have also upgraded our technology processes to promote safety. A recent change we made was moving to IANA’s Driver Vehicle Inspection Reporting (DVIR) system, streamlining the process by which drivers using our chassis report defects identified in their post-trip inspections. Submitting these reports directly through IANA allows us to more quickly identify units requiring our attention so they can be removed from service and repaired. Keeping defective chassis off the street is critical to safely operating our business and our hard work is paying off. As our chief operating officer, Mike Wells, has said, “At DCLI, safety is paramount and we have the results to prove it. In the past year, we achieved an industry-leading SAFER out-of-service rating of 3%, which is well below that of our competitors and a metric we are constantly working to improve.”
While investing in our equipment and keeping chassis units on the street in good repair is important for safety, probably the most important way we drive safety is by working hand-in-hand with our motor carrier customers. They are, after all, the ones who have hands-on experience with our equipment and benefit the most from having access to safe, reliable, well-maintained chassis. Our goal is to deliver a great trucker experience, and we do that through many channels. We promote messages and information about safety via our social media channels to our thousands of followers. We partner with safety organizations like the Commercial Vehicle Safety Alliance (CVSA) and National Safety Council (NCS). And we always ensure that our own employees have the proper training, information, and personal protective equipment to stay safe while they’re performing their jobs, which often interface with our motor carrier customers.
Our work in all of these areas ultimately drives highway safety and higher quality chassis for use in serving the supply chain’s needs. And it ensures that Safety Always is more than just a motto – it’s a statement of fact that I and all of us at DCLI can stand behind.
3525 Whitehall Park Drive, Suite 400, Charlotte, North Carolina 28273
Phone: (704) 594-3800
Phone: 704-594-3800, Option 5 then press 8
Email: domesticoperations@dcli.com
Phone: 704-594-3786
Email: domesticusageclaims@dcli.com
Email: domesticar@dcli.com
Email: domesticusageclaims@dcli.com
Robert MacLachlan
Title: M&R Manager (Philadelphia, Baltimore)
Phone: 609-667-6769
Email: Robert.Maclachlan@dcli.com
Dawn Causey-Hall
Title: M&R Specialist II, Southeast
Phone: 912-312-3110
Email: Dawn.Causey-Hall@dcli.com
Chris Munsell
Title: RVP of M&R. Midwest & West Coast
Phone: 630-272-1512
Email: Christopher.Munsell@dcli.com
Myron Whatley
Title: Senior Director of M&R, Houston
Phone: 832-347-3397
Email: Myron.Whatley@dcli.com
Chandi Williams
Title: Sr. Logistics Manager, West Coast
Phone: 657-334-7047
Email: Chandi.Williams@dcli.com
Chris Munsell
Title: RVP of M&R, Midwest & West Coast
Phone: 630-394-3659
Email: Christopher.Munsell@dcli.com
Mario Anguiano
Title: M&R Manager (Memphis, Nashville, Huntsville, Kansas City, St. Louis)
Phone: 909-231-5326
Email: Mario.Anguiano@dcli.com
Derek Daily
Title: M&R Specialist II, Southeast (Memphis, Nashville, Huntsville, Kansas City, St. Louis)
Phone: 910-395-4103
Email: Derek.Daily@dcli.com
Myron Whatley
Title: Senior Director of M&R, Houston
Phone: 832-347-3397
Email: Myron.Whatley@dcli.com
Robert MacLachlan
Title: M&R Manager (Philadelphia, Baltimore)
Phone: 609-667-6769
Email: Robert.Maclachlan@dcli.com
Dawn Causey-Hall
Title: M&R Specialist II, Southeast
Phone: 912-312-3110
Email: Dawn.Causey-Hall@dcli.com
Michelle Gomez
Title: Director, Motor Carrier Sales-Western Region
Phone: 951-488-6096
Email: Michelle.Gomez@dcli.com
Tommy Tabasco
Title: Area Sales Manager, Northeast
Phone: 201-463-8557
Email: Tommy.Tabasco@dcli.com
Michael Dillon
Title: Area Sales Manager, Southeast
Phone: 704-351-0682
Email: Michael.Dillon@dcli.com
Neal Overstreet
Title: Area Sales Manager, Gulf and Pacific Northwest
Phone: 830-624-6779
Email: Neal.Overstreet@dcli.com
Dennis Reiner
Title: National Account Manager, Domestic
Phone: 980-216-6670
Email: Dennis.Reiner@dcli.com
For General Inquiries
Email: domesticcommercial@dcli.com