Do you have a question about the myDCLI Customer Portal?

Submit it to customerservice@dcli.com and we’ll get back to you right away.

Frequently Asked Questions (FAQs) about the myDCLI Customer Portal:

My login is not working. How do I log into myDCLI?

• If this is your first time using myDCLI, you need to first create an account before you can login. Please review our Create an Account How to Guide for step-by-step instructions.

• If you have already created an account and are still experiencing issues logging into myDCLI, please contact our Customer Success team for assistance. If you received an error message, include a screenshot of that in your email.

I don’t have access to perform certain tasks in myDCLI (pay an invoice, submit a dispute). Who should I contact?

• Please contact your company’s administrator for your myDCLI account. They will be able to assign functional access permissions to your login.

• If you can’t reach your administrator or don’t know who that is, please contact our Customer Success team for assistance.